運送政策

 To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

For international shipments, the goods will be imported on behalf of the consignee/buyer. The consignee authorizes SEA-GULL WATCH to import the goods on his behalf. Further, the consignee/buyer agrees SEA-GULL WATCH may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker). All applicable taxes and duties are included in consignee's final payment—no surprise fees upon delivery.

Processing time

All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. Depending on a number of factors, standard domestic and international orders may take up to 1-5 business days (excluding Saturdays, Sundays, and Holidays) to process.

After your payment is authorized and verified, Standard orders can still take up to 10 business days, Expedited orders can still take up to 4 business days, and Rush orders can still take up to 3 business day to process. This is just an estimate and doesn't include weekends or holidays.

Shipping rates & timelines

Please note that orders to your destinations may take 3-10 business days from the date that it is shipped out, not necessarily from the date that it is placed, depending on the shipping method selected and final destination of the order.

When your order has been shipped, you will receive an email with tracking information.

For U.S. Domestic & International orders, we will use USPS, UPS or DHL to ship to most locations. Alternative carriers may be selected at our sole discretion to meet shipping requirements.

We provide FREE shipping on all orders. Your final shipping cost is displayed at the point of checkout.

Shipping fees

We provide FREE shipping on all orders. Shipping fee may be charged suject to customer's additional requests on shipping methods. Shipping fees are non-refundable. If you refuse any shipments from en.seagullwatch.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from any credit issued.

Delivery policy

If your package is lost or missing, you must contact us within 7 days of the delivery date to be eligible for a store credit or reship. SEA-GULL WATCH does not guarantee responsibility for packages that have been reported as “Delivered” by the carrier and will review on a case by case basis.

Delivery claims

We will assist you in working with the carrier to complete the claims process. Please note: Claims can take up to 30 days to complete (depending on the shipping carrier used).

SEA-GULL WATCH does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

Out of stock items

If your order includes multiple items and one (or more) of the items are out of stock: we will go ahead and ship the rest of your order, issuing a refund to your original form of payment for the item(s) not in stock.

Available Shipping Countries and Regions

North America Europe Asia
United States United Kingdom Japan
Canada Ireland South Korea
Mexico France Taiwan
Rest of the Americas Germany Hong Kong SAR
Chile Netherlands Macao SAR
Colombia Belgium China
Peru Luxembourg Singapore
Ecuador Switzerland Malaysia
Paraguay Austria Thailand
French Guiana Liechtenstein Vietnam
Costa Rica Monaco Philippines
Oceania Italy Brunei
Australia Spain Indonesia
New Zealand Portugal
Fiji Greece
French Polynesia Malta
Middle East Cyprus
Israel Denmark
United Arab Emirates Finland
Saudi Arabia Sweden
Qatar Norway
Kuwait Iceland
Oman Estonia
Bahrain Latvia
Jordan Lithuania
Lebanon Poland
Georgia Czechia
Others Hungary
U.S. Outlying Islands Slovakia
Réunion Slovenia
Croatia
Romania
Bulgaria
Albania
Serbia
Montenegro
Ukraine


Reserved rights regarding shipping

While we will make every effort to accommodate your shipping and billing preferences, in order to protect your interests, SEA-GULL WATCH reserves the right to require customers to use a “common” shipping and billing address in the event we are unable to process an order or verify a shipping address provided.

Additionally, SEA-GULL WATCH reserves the right to solely define and limit, refuse, and/or cancel orders from customers at any time due to:

An irregular or excessive returns history indicative of “wardrobing;”

An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or,

Potential fraudulent or criminal activity.

Similarly, SEA-GULL WATCH reserves the right to limit, refuse, and/or reject returns (both in-store and online) to any customer or entity, due to similar actions as noted above.